Senior Director of Operations

Summary:

The Senior Operations Director is responsible for overseeing the leadership team for our licensed programs and ensuring that each site maintains adequate enrollment, staffing, and compliance with state licensing requirements, federal regulations, Boys & Girls Clubs of America (BGCA) requirements, and internal policies.

Essential Job Functions:

• Ensure that each program is operating in compliance with state licensing requirements, federal regulations, Boys & Girls Clubs of America (BGCA) requirements, and internal policies.
• Implement and communicate policies and procedures that will improve day-to-day operations.
• Directly manage the leadership teams of our Early Learning Academy and K-5 programs, providing guidance, direction, and support.
• In collaboration with the program directors and family engagement team, grow enrollment of each program through sound recruiting and outreach practices.
• Ensure adequate staffing at each site and that the state required staff to child ratios are maintained.
• Assist Early Learning Academy and K-5 leadership teams with scheduling, employee relations, building appearance, and CPS calls and concerns.
• Lead special events within each program including Pre-K graduations, summer kick-off events, holiday programs and events throughout the year.
• Develop positive relationships with directors, staff, children, and parents.
• Responsible for all other tasks as assigned by the Chief Operations Officer and senior leadership.
• Assist in managing community partnership initiatives and programming, including data tracking, communication and facilitation
• Manage facility safety checklists and internal and external safety assessments through BGCA
• Strong parent and staff communication
• Running reports through ProCare and other platforms to provide data/reporting
• Monitoring attendance/ADA/enrollment efforts
• Work closely with area school districts
• In-depth understanding of BGCA offered programs and curriculums
• Facilitate internal meetings such as ELA, K-5, Operations Committee, Safety Committee, etc.

Education and Experience Requirements:

• An associate or bachelor’s degree in early childhood education, elementary education, business administration, or another related field.
• Previous experience and a proven track record of building and leading strong teams.
• At least two years of experience managing early childhood or elementary age programs or experience in non-profit operations is strongly preferred.

Skills and Knowledge Requirements:

• Strong interpersonal, verbal communication, and presentation skills.
• Demonstrated ability to manage people, work within defined budgets, and control expenses.
• Excellent time management skills with a proven ability to meet deadlines.

Work Environment and Physical Requirements:

• Constant hearing, hand-eye coordination, mind-eye coordination.
• Intermittent speaking, standing, walking, kneeling, lifting, reaching, low-level activity, and squatting.
• Constant keyboarding and computer work.
• Prolonged periods sitting at a desk and working on a computer.
• Occasional lifting of objects up to 50 pounds.

Pre-Employment Screenings:

• Pre-employment screenings may include, but are not limited to, the following: drug screen, criminal background check(s), child abuse/neglect screening(s), driving history screening(s), and reference checks.